Dear Customer,

We would like to inform you that we will be performing maintenance work, during which we will update the operating system of access network devices. The purpose of this maintenance is to improve network reliability and service quality.

During the maintenance, you can expect two periods of approximately 30-minute internet outages, which may temporarily affect the continuous operation of the service.

Scheduled maintenance timeframe:
April 29, 2025, between 01:30 AM and 04:00 AM.

If any other unexpected service disruptions occur, we will address them immediately.

If you have any questions, our customer support team is available through the usual contact channels.

Thank you in advance for your understanding and cooperation!

Dear Customer,

We would like to inform you that we are carrying out network development work, during which a new aggregated network layer will be integrated into our system. The purpose of this upgrade is to further improve network performance, reliability, and service quality.

During the development process, a temporary internet connection outage of approximately 5-10 minutes is expected, which may temporarily affect service continuity.

Scheduled maintenance window:
April 24, 2025, between 01:30 AM and 04:00 AM.

If any unexpected disruptions occur in the service, we will address them immediately.

Should you have any questions, our customer service is available through the usual contact channels.

Thank you in advance for your understanding and cooperation!